Shipping & Delivery
We ship paint by numbers kits products worldwide and we care about the speed of delivery in refining your shopping experience on our Site.For the high cost of international delivery,o we always choose a shipping method that is most efficient and reliable. All shipments are made with well-known and reputable carriers including FedEx, DHL, UPS, USPS, Royal Mail, and more.
Receiving time = Processing time(4-7 days) +Shipping time(3-9 days)
1.Processing time: The amount of time it takes us to process the order and make the products. It normally takes about 4-7 days but it may take longer time due to order surge.
2.Delivery time: The amount of time it takes to transit from shipment to delivery to your hand. Delivery times can vary depending on your location and shipping methods.
3.We offer free shipping with a tracking number for most countries. Tracking information including tracking number and tracking link will be emailed to you after shipment. We do not rule out the possibility that we do not provide delivery for some countries due to war or other factors.
4.Please noted that though we send the tracking information the moment we ship the package,it does not mean you can find the tracking information online right away.The tracking information become available online in 1-5 days.
How much is shipping?
Shipping is often free on PaintArt.club.
Do you ship to my country?
At present we provide free shipping worldwide.However,we do not rule out the possibility that we do not provide delivery for some countries due to war or other factors.If you are not sure if we deliver packages to your country,please write to us at Sales@PaintArt.club.
Can I track my package?
Yes,of course you can.Tracking information including tracking number and tracking link is emailed to you after shipment.Please noted that though we send the tracking information the moment we ship the package,it does not mean you can find the tracking information online right away.The tracking information become available online in 1-5 days.
How will I receive my order confirmation details and tracking information?
Once we receive your order, it takes us about 1-5 days to process your order.Throughout the process, we send out multiple emails, including an order confirmation and a shipping notice.
Some emails may go into your junk folder,please have a look in your junk folder if they aren’t in your inbox.
When you place the order,please double check your email to ensure what you enter is correct to avoid the case you may not receive the confirmation emails.If it happens, please contact us and we will fix it for you.
I have ordered multiple items in different orders or I have multiple items in one order,do you ship them together?
We ship our items from multiple locations overseas, so orders with multiple items or multiple orders may arrive separately and at slightly different times.
Each package is assigned a different tracking number and shipping emails will be sent to you.
From where are your products shipped?
Orders are shipped from either our UK, US, Australian or Asia warehouses. The country of shipment will depend on your address and the items you have ordered.
My order hasn’t arrived on time, what should I do?
If your order has not arrived in the specified delivery time, you can track your order to see where it is located. Sometimes orders are delayed due to customs hold ups. Please reach out to our customer service team at Sales@PaintArt.club and we will provide you with the latest update.
I am half way through and loving it!
Happy with the items.
Thank you so much,my purchase arrived this morning and I’m so pleased with it, can’t wait to start.The quality of the canvas is very good and it was great to receive a reference sheet which was included.A lot of places don’t include one and I’ve had to paint a dob of each colour and number each one on the canvas margin,takes a bit of time doing so.Service and delivery was excellent too.
Abstract Octopus Diy Paint By Numbers Kits Uk VM95155
Great product, quick service
I recently broke my ankle and this kept the boredom at bay.
Finished item looked way better than expected. Though they may want to beef up their packaging as boxes were pretty banged up. I ordered 3 PBN's
X2 were correct the third one was not what I ordered at all so that one got past down to someone else. Otherwise happy with the product and delivery time to WA.
Ordered 2x customized pictures and very happy with the outcome. The pictures are extremely detailed and look incredible once painted in. I love this company as the quality of their products is fantastic. Will order many more.
When the paint art arrived I was excited to start the painting. Now it’s finished and it’s better than expected definitely will try another personal picture
Didn't receive but was able to get a refund with no dramas. So am giving Paintart a second go. Here's hoping as a friend has raved about her experience with this site.
This was an amazing activity and gift for my mum for Mother’s Day and she loved it and it was so beautiful to create.
I enjoyed doing it and my granddaughter loves it.
Paintings arrived today, earlier than expected. Exactly what I was looking for... not too difficult for older eyes. Will be buying again. Thank you.
i have just started the painting...and there is a lot of fine detail work.. the fine paint brush is really great for the fine work.. i have done 6 different paintings so far and every one has been a success from Sydney Australia
So satisfied with my painting easy to follow and so much fun
The colours are slightly little bit lighter than the original photo, I’ll be ordering more that’s for sure it’s a really good distraction once you start you can’t stop 😊